Frequently Asked Questions

As part of our effort to answer most of your questions immediately, we have collated a list of Frequently Asked Questions:

Where does OFFICEBASE produce their furniture?

We produce most of our furniture in our factory in the UAE.


What does OFFICEBASE not produce?

We do not produce the following:

  • Office Chairs
  • Power Distribution Units (PDU's)
  • Cable Management Conduits A.K.A. Cable Snakes
  • Safes
  • Metal Pedestals
  • Height Adjustable Table base

Does OFFICEBASE have a showroom?

Yes, we do. We are happy to welcome you to our showroom located in our factory in Dubai.


Can I visit your showroom and factory?

Yes, absolutely. We are happy to welcome you to our showroom and modern factory. Appointments will be required for the factory. Please note that you may not take any photographs or make any videos of our factory.


Does OFFICEBASE customize the furniture listed on their website?

Yes, we can. As we are a factory and produce our own furniture, we are able to customize size and color on your furniture orders. Please contact our customer support team for information.


Can OFFICEBASE provide more colors than those listed on the website?

Yes, we can. We have 13 great engineered wood colors to choose from on our website. We have chosen 13 colors that we think will satisfy most customer needs. However, if you need other colors we have 100's of other colors from whcih to choose.

In fact, we also have 100's of metal colors from which to choose. Provide us a RAL number and we can check with our vendors if they can supply the color of your choice.


How long does it take for you to deliver an order?

Generally speaking we can deliver most orders 4 to 8 working days from delivery. Larger orders may take a bit more time. It also depends on how busy we are at the time. We will, of course, make every effort to deliver your order to you as soon as possible. Our philosophy is to under commit and over deliver.


How long has OFFICEBASE been producing furniture?

We have been producing furniture since 2011! We have delivered furniture to some of the largest projects in the UAE and have won awards for our work! We are particularly proud of our work with Aldar and Google.


What kind of warranty do you provide?

On items manufactured by OFFICEBASE we provide a Limited Lifetime Warranty. All our warranty information is listed on each product page of our website. Let us know if you need more information.


Do you charge delivery charges?

Yes, we do. Our furniture has been priced competitively and we do charge a delivery charge.


Can you produce Fire-rated furniture?

Yes, we can. We have experience in producing fire-rated furniture having supplied such furniture on projects in the past.


Can you produce sustainable furniture / furniture that can be used on LEED projects?

Yes, we can. We have produced furniture for LEED projects and are able to produce furniture using sustainable materials.


Do you currently produce sustainably?

Yes, we do. firmly reduce, re-use, recycle when producing furniture.

Reduce

We reduce wastage when manufacturing through the use of modern manufacturing technology. Our furniture is designed to reduce material waste at every stage.

Re-use

We reduce wastage by re-using materials. By using off-cuts for other applications such as pallets.

Recycle

We collect our waste and pass it on to companies that collect waste to recycle.