Privacy Policy
Privacy Policy for Officebase.ae
Operated by: Officebase Furniture Trading LLC
Effective Date: January 2, 2026
Officebase.ae ("we," "our," or "us"), a brand operated by Officebase Furniture Trading LLC, is dedicated to protecting the privacy of our customers in the United Arab Emirates. This policy describes how we collect, use, and protect your personal information in compliance with the UAE Personal Data Protection Law (PDPL).
1. Information We Collect
We collect personal data necessary to provide our furniture products and office solutions. This includes:
- Identity & Contact Data: Name, email address, phone number, and physical delivery address.
- Transaction Data: Details regarding purchases and payments (processed via secure, authorized gateways).
- Technical Data: IP address, browser type, and usage data gathered during your visit to our website.
2. Legal Basis for Processing
Under the UAE PDPL, we process data based on the following grounds:
- Consent: When you opt-in to marketing communications or create an account.
- Contractual Fulfillment: To process your orders and deliver products to your location.
- Legal Obligation: To comply with UAE financial and commercial record-keeping laws.
3. How We Use Your Data
- Order Logistics: To manage payments, shipping, and installation services.
- Customer Support: To assist with inquiries through our website or direct contact channels.
- Marketing: To provide updates on new products or sales, provided you have given express consent.
4. Data Sharing and Security
We do not sell your data. Information is only shared with:
- Logistics & Payment Partners: Third parties essential for delivery and secure payment processing.
- Regulatory Authorities: When required to comply with UAE law or judicial requests.
- Security: We use technical measures, including encryption, to prevent unauthorized access to your personal data.
5. Your Rights as a Data Subject
In accordance with the UAE PDPL, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request that inaccurate information be corrected.
- Right to Erasure: Request the deletion of your data when no longer required.
- Right to Withdraw Consent: Revoke permission for data processing at any time.
6. Retention and Cookies
We retain transaction records for the duration required by UAE commercial law, typically five years. Our website uses cookies to improve user experience; you may adjust your browser settings to manage these.
7. Contact Us
For privacy-related questions or to exercise your rights, please contact us at:
- Email: info@officebase.ae
- Address: Officebase Furniture Trading LLC, Dubai, UAE